Frequently Asked Questions

How much do these resources cost?
All of our resources are free and you do not have to pay for postage.

How long will my order take to arrive?
We aim to dispatch your order within 48 hours. We will send you an email when we have dispatched your order.

Who are these resources for?
We have a wide range of resources available which explain the work of the UK Parliament and its members. Some of our resources are specifically for a schools or education audience You can see more about who each resource is aimed at in the description for each one.

Can I order resources to be sent overseas?
We will send resources anywhere in the UK, including the Channel Islands. They will be posted to you by Ark-H, our distribution company.

What do you I do if my order doesn’t arrive?
Go to our Contact Us page

How do you deliver resources?
We deliver resources through the Royal Mail, 2nd class. However, in certain circumstances we may use a courier company.